Job Description
Reports To:
Manager - Trade Partner Support
Division:
Finance
Mission:
- Develop, document and enhance business processes and technology for the Corporate Supply Chain
Description:
- Track and monitor key business processes, identifying servicing/operational constraints and gaps, analysing and providing feedback/recommendation to attaining service excellence and cost effectiveness.
- Review sales operations business processes and system and adopt/develop a framework to standardize / optimize work methods and activities and ensure quality of services and adequacy of operating processes.
- Review Key Performance Indicators with respect to departmental business processes and work with process owners to develop pragmatic targets and methods/frequency of measurement.
- Perform process and quality assurance audits to ensure standards and the practices are consistent with those approved at MTNN.
- Generate reports and manage process related data as required and in support of departmental operations.
- Liaise with IS to ensure proper integration of business-reporting requirements.
Education:
- First degree in accounting\Finance\Business related Field
- Fluent in English Fluent in English
Experience:
3-7 years’ experience in an area of specialization; with experience working with others
- Credit Administration and risk Management
- Reporting and Data Management
- Key account Management and Problem solving
- Experience working within a team in a medium organization
- Microsoft office (word, PowerPoint, Excel)
- Debt recovery
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