Business Continuity Management (BCM) Relationship Manager
Hdbc
Job Description
<p><strong>JOB OBJECTIVES</strong></p><ul style="list-style-type: disc;"><li><span style="font-family: "Calibri Light", sans-serif;">Work with the Unit Head, Business Continuity Management (BCM)<span> </span>in<span> </span>developing, implementing, maintaining and testing the Company's business continuity program. The RM will support their respective regions, branches, SBU plan activities necessary to enable their SBUs to manage a crisis event as well as meet compliance requirements for BCP planning.</span></li><li><p><span style="font-family: "Calibri Light", sans-serif;">The position's primary goals is to be the focal person for their respective SBU in coordinating the Identification, documentation and testing of business needs against the Company infrastructure and identifying recovery strategies and gaps.</span></p><p> </p></li></ul><p><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB"><strong>DUTIES & RESPONSIBILITIES</strong></span></span></p><ul style="list-style-type: disc;"><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Coordinating Business Continuity Planning efforts for the Business Head Office Departments, Units and branches across regions within responsibility.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Review Business Continuity Management (BCM) manual, Procedures on BCM developed in line with Bank’s strategy.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Identify business activities across the organization, determine mission critical activities bank wide and Conduct Business Impact Analysis (BIA) across the Organization.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Collect and Analyse data for the Continuity Requirements for recovery of mission critical activities bank wide.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Conduct Organization Risk Assessment to reduce the likelihood of disruption to the Bank and impact in event of unforeseen risk.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Identify internal and external threats/risks that could impact on the operations of the Bank. </span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Determine the likelihood of occurrence and impact of the identified threats & risk. </span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Proactively follow up and engage branches/dept. within directorate of responsibility to ensure prompt preparation of their BCP documents and their periodic update.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Facilitate and support the execution of the plans at the time of a crisis event.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Lead and Facilitate execution of the plan and support plan navigation for all Head Office Departments, Branches & SBUs at the time of an event. </span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Develop and execute the maintenance and testing programs for all business plans, Websites, and other information/communication tools. </span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Provide visibility and reporting to the Crisis Management Committee on the critical functions, individuals and infrastructure within the business plans.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Assist in conducting Training Needs Analysis for all Business Continuity Management Roles across the Bank.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Coordinate and facilitate training and awareness sessions with bank-wide training plan for staff on Business Continuity Management & Operational Risk Management.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Source for and prepare BCM training programmes and materials and customize according to business needs.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Support the Unit Head, BCM in Business Continuity standard implementation, maintenance and co-ordination and ISO 22301 certification to optimize FirstBank enterprise resilience.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Support and assist SBU in the development of BCP planning and goals.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Report to the necessary Steering Committee Meeting and define on-going goals, objectives and initiatives.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Support the BCM Lead in aligning all BCP planning, initiatives and goals with Organizational goals and Infrastructure capabilities.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Identify and make recommendations for change and adaptation to meet the needs of the business</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Identify and make recommendations for solutions to infrastructure obstacles and business challenges.</span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Develop Training materials (inclusive of e-flyers, e-learning, scenarios, BCM Staff Handbook. </span></span></li><li><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB">Assist in Co-coordinating Business Continuity Management Review Committee Meetings, Damage Assessment Meeting & BCM Exercising & Testing.</span></span></li></ul><p> </p><p><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB"><strong>JOB REQUIREMENTS</strong></span></span></p><p><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB"><strong>Education</strong></span></span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Calibri Light", sans-serif;">Minimum Education:<span> First Degree preferably in a numerate discipline; higher degrees /MBA/professional certifications desirable</span>.</span></p></li></ul><p> </p><p><strong>Experience</strong></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Calibri Light", sans-serif;">Minimum experience – three years in operational risk and banking operations.</span></p></li></ul><p style="margin-bottom: 0in;"> </p><p style="margin-bottom: 0in;"><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB"><strong>KEY COMPETENCY REQUIREMENTS</strong></span></span></p><p style="margin-bottom: 0in;"> </p><p style="margin-bottom: 0in;"><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB"><strong>Knowledge</strong></span></span></p><ul style="list-style-type: disc;"><li><span style="font-family: "Calibri Light", sans-serif;">Banking structure, policies and procedures.</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Core Business Processes</span></li><li><span style="font-family: "Calibri Light", sans-serif;">BCM knowledge</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Disaster Management</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Process analysis</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Banking Operations</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Banking services/products</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Use of Banking applications</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Sound understanding of statistics</span></li></ul><p style="margin-bottom: 0in;"> </p><p style="margin-bottom: 0in;"> </p><p style="margin-bottom: 0in;"><span style="font-family: "Calibri Light", sans-serif;"><span lang="EN-GB"><strong>Skill/Competencies</strong></span></span></p><ul style="list-style-type: disc;"><li><span style="font-family: "Calibri Light", sans-serif;">Interpersonal skills</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Sense of urgency</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Visionary mind</span></li><li><span style="font-family: "Calibri Light", sans-serif;">IT and Computer appreciation</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Communications skills (written and oral)</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Must be self-solution driven, proactive and have acceptable knowledge of the business environment</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Attention to details</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Reasoning and Analytical skills</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Business management skills</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Administration and management skills</span></li><li><span style="font-family: "Calibri Light", sans-serif;">Supervisory skills</span></li></ul>
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