Job Description
We are hiring a Business Support Unit (BSU) Manager for Africell Sierra Leone!
Main Requirements
- At least 5 years of experience in a GSM operator, working on Prepaid, postpaid & VAS systems
- Project management knowledge & experience
- Ability to lead a team of 5-10 engineers
- Ability to communicate with systems vendors
- Good Knowledge in O&M of all prepaid, postpaid & VAS nodes
- Implement & maintain new requirements, reporting, modification, upgrade of system parameters, customization and/or new enhancements on all the Customer Management, Billing Systems and VAS based on commercial requirements
- Generate\Validate interconnect & revenue assurance reports
- Communicate & synchronize with other departments in order to design new promotions
- Communicate the final plan to the team for implementation
- Engage in maintenance of Hardware & Daily Health Check Fault Diagnosis, Trouble Shooting, Escalations, co-ordination for Emergencies & Critical Problems
Qualifications
- Good knowledge & experience in software development languages & databases (.net, Java, golang, Mysql, MSSQL, mongoDB)
- Good knowledge & experience in APIs (XML, Json, SOAP, Restful)
Education Requirements
Bachelor or Engineering degree in Computer & Communications
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