Job Description
Responsibilities:
Customer Service:
- Welcome customers warmly and professionally
- Attend to customer enquiries and recommend bakery products
- Ensure customers receive prompt and courteous service.
- Resolve minor customer complaints and escalate complex issues to the supervisor.
Sales & Cash Handling:
- Process cash, POS, bank transfer, and other approved payment methods accurately.
- Issue receipts for every transaction.
- Count cash before and after each shift.
- Balance cash drawer and prepare end-of-day sales reports.
- Report any cash shortages or overages immediately.
- Maintain confidentiality of financial transactions.
- Ensure products are correctly priced.
Hygiene & Housekeeping:
- Keep the cashier counter clean at all times.
- Observe food safety and hygiene standards.
- Maintain a neat personal appearance and wear the prescribed uniform.
Record Keeping:
- Prepare daily sales summaries.
- Reconcile POS, cash, and transfer payments.
- Maintain accurate transaction records.
- Assist in stock-taking when required.
Security:
- Safeguard company cash and assets.
- Verify suspicious transactions.
- Ensure only authorized personnel access the cash register.
Other Duties:
- Assist with customer order bookings.
- Support delivery dispatch documentation where necessary.
- Perform any other duties assigned by management.
Requirements:
- Minimum of an SSCE
- 1–3 years' experience as a cashier, preferably in a bakery, supermarket, or retail outlet.
- Basic computer literacy
- Experience using POS systems is an advantage.
- Excellent customer service skills.
- Strong numerical ability.
- Honesty and integrity.
- Good communication skills.
- Ability to work under pressure.
- Attention to detail.
- Good time management.
- Ability to work weekends, public holidays, and shifts.
Performance Expectations:
- Handle all customer transactions accurately.
- Maintain zero tolerance for fraud or cash mishandling.
- Deliver excellent customer service.
- Promote increased sales through effective upselling.
- Protect company revenue through accurate record-keeping and strict adherence to cash-handling procedures.
Remuneration: NGN 80,000 to 100,000 Monthly
Working condition:
- 15 days in a month.
- One day in, one day out.
Apply Now ↗
How well do you match?
Get an instant AI match score for this role — free, takes 3 minutes.
Tailor your CV for this role
The concierge rewrites your whole CV and writes a matching cover letter for this job — opens right here, nothing to paste.
Tailor My CV to This Job ✍️