Job Description
The Clinic Administrator will be responsible for managing all administration and support the Nurse at onsite clinic(s) for our clients in line with the clinics agreed operating hours. The Services Provided at the onsite clinics will encompass Primary Health Care Services or Occupational Health Care Services or a combination or both.
Areas of responsibility may include but not limited to:
- Scheduling and confirming appointments to optimize the clinic workflow and minimize patient wait times
- Update, organize and secure store medical files to ensure quick and accurate access for health care professionals
- Oversee waiting areas
- Act as a liaison between patients, medical staff, and external stakeholders to ensure effective communication and service delivery;
- Monitor supplies (stock, consumables), ensuring timely procurement, and maintain accurate inventory levels
- Ensure the clinic operates in compliance with the relevant healthcare regulations, policies and standards
- Assist medical personnel with administrative tasks
- Address patient queries, resolve complaints and provide information about clinic services, policies and procedures
- Compile and submit key reporting to management
- Order stationary
- Facilitate calibration, maintenance and repairs of clinical equipment
- Manage and facilitate collection and disposal of medical waste
- Assist with administration required for incapacity support, case management and return to work coordination
Personal Attributes and Skills
- Strong Relationship skills.
- Strong Collaboration skills.
- Strong focus on Service Excellence.
- Takes Initiative.
- Process and Task driven.
- Attention to detail.
- Uses discretion when dealing with confidential correspondence/information Manages time effectively.
- Works in a systematic, methodical and orderly way, within strict SLAs.
- Works productively in a pressurized environment
Education and Experience
- At least 1 years’ working experience in Administration.
- Must have a Senior Certificate / Matric.
- Highly proficient in Microsoft Office
Apply Now ↗
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