Customer Service Representative
SGMALL
NGN 70,000 - 150,000/monthly
Job Description
Responsibilities
- Respond to customer enquiries through calls, messages, and other communication channels.
- Provide accurate information about the organisation's products and services.
- Handle customer complaints and resolve issues professionally.
- Follow up with customers to ensure their concerns are properly addressed.
- Maintain accurate records of customer interactions.
- Escalate complex issues to the appropriate team when necessary.
- Support other customer service activities as required.
Requirements
- A minimum of an SSCE
- Good spoken and written English.
- Basic mathematical skills.
- Computer literate.
- Good communication and interpersonal skills.
- Must demonstrate a high level of integrity and professionalism.
- Must be willing to work around Agric, Ogolonto, Isawo, or Ikorodu Garage.
Remuneration
Remuneration: NGN 80,000 Monthly
How to Apply
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