Data Tracking Officer

Job Description

The Data Tracking Officer is responsible for coordinating the tracking and monitoring of trucks and driver activities to improve fleet efficiency, ensure compliance, support operational performance, and enable timely incident reporting.

Key Duties

• Monitor and track truck and driver activities using tracking systems.
• Analyze tracking data and generate reports to enhance fleet efficiency and utilization.
• Coordinate the activities of Data Tracking Operators.
• Install, maintain, and troubleshoot vehicle tracking devices.
• Identify, escalate, and follow up on driver violations to ensure appropriate resolution and compliance.
• Monitor tracking service accounts and liaise with network service providers where necessary.
• Manage and maintain tracking facilities and equipment.
• Monitor the validity of truck operating documents and advise on timely renewals, including vehicle licenses, hackney permits, and related certifications.
• Prepare accurate and timely tracking reports for management decision-making.
• Support initiatives aimed at reducing accidents and improving truck turnaround time (TAT).

Requirements

• Have strong analytical and problem-solving abilities.
• Possess excellent communication and interpersonal skills.
• Be detail-oriented with a high level of accuracy in reporting.
• Demonstrate the ability to monitor and interpret tracking data effectively.
• Have good organizational and coordination skills.

Qualifications

• HND/Bachelor's Degree in a relevant discipline.
• Professional certifications in Logistics, Fleet Management, Transportation, Data Analytics, or related fields will be an added advantage.

Experience

• Minimum of 3 years' experience in Data Tracking, Fleet Monitoring, Transportation Operations, or a related role.
• Experience using GPS tracking and fleet management systems.