Field Installation and Service Technician

Job Description

Install equipment and water systems at site locations according to specifications and organisation. Ensure all installations are completed on time and meet quality requirements. Test installed equipment to ensure proper functionality and performance. Perform routine maintenance on installed equipment to ensure optimal performance. Diagnose and repair issue on-site, ensuring minimal downtime of sites. Provide technical support and guidance to caretakers and users regarding equipment use and maintenance. Communicate effectively with users and caretakers to understand their needs and address any concerns. Provide training on the proper use and maintenance of installed equipment. Maintain a professional and positive relationship with caretakers and users, ensuring high levels of satisfaction. Maintain accurate step-by-step records of installations, maintenance and repairs. Complete service reports and documentation for each job, ensuring detailed and clear records. Keep inventory of parts and tools and reports any shortages or needs for replenishment. Stay updated on the latest industry trends, technologies and best practices. Participate in training and development programs to enhance technical skills and knowledge. Identify opportunities for process improvements and provide feedback to management through supervisors and managers.

Responsibilities

• Install equipment and water systems at site locations according to specifications and organisation
• Ensure all installations are completed on time and meet quality requirements
• Test installed equipment to ensure proper functionality and performance
• Perform routine maintenance on installed equipment to ensure optimal performance
• Diagnose and repair issue on-site, ensuring minimal downtime of sites
• Provide technical support and guidance to caretakers and users regarding equipment use and maintenance
• Communicate effectively with users and caretakers to understand their needs and address any concerns
• Provide training on the proper use and maintenance of installed equipment
• Maintain a professional and positive relationship with caretakers and users, ensuring high levels of satisfaction
• Maintain accurate step-by-step records of installations, maintenance and repairs
• Complete service reports and documentation for each job, ensuring detailed and clear records
• Keep inventory of parts and tools and reports any shortages or needs for replenishment
• Stay updated on the latest industry trends, technologies and best practices
• Participate in training and development programs to enhance technical skills and knowledge
• Identify opportunities for process improvements and provide feedback to management through supervisors and managers

Requirements

• Certificate in technical certification in Electrical and plumbing works
• 2 years experience in sola industry, pump installations
• Strong organisational skills and attention to detail
• Excellent verbal and written communication abilities
• Ability to work both independently and as part of a team
• Strong technical and mechanical aptitude
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and manage time effectively
• Community engagement skills

Working Conditions

• Work on mechanical assembly, solar pump installation, plumbing work (training will be provided)
• Ability to work in various environments, including remote sites, outdoor locations and confined spaces
• Physical ability to lift and carry equipment and tools
• Willingness to work flexible hours, including weekends and holidays, as needed. (will be compensated as per organisation standard)
• Willingness and ability to travel and work in remote villages (using local transportation if need arises)

How to Apply

Please apply by sending a current detailed CV and cover letter to: