Job Description
Responsibilities:
- Develop and execute commercial growth strategies to drive revenue, profitability, customer acquisition, and market expansion.
- Lead and manage sales, account management, and customer success teams to achieve business growth objectives.
- Build and manage a strong sales pipeline, improve conversion rates, and achieve monthly, quarterly, and annual revenue targets.
- Develop key account strategies, strengthen customer relationships, increase customer retention, and identify cross-selling and upselling opportunities.
- Oversee customer onboarding, product adoption, customer satisfaction, and initiatives to reduce churn.
- Collaborate with Marketing, Product, Operations, Finance, and Sourcing teams to develop demand generation campaigns, pricing strategies, go-to-market plans and improve customer experience.
- Analyse market trends, customer behaviour, and business performance to identify new growth opportunities and support strategic decision-making.
- Recruit, coach, and develop high-performing commercial teams while establishing clear KPIs, accountability, and a culture of collaboration and execution.
- Monitor commercial performance, prepare business reports and forecasts, and recommend actions to improve revenue, customer growth, and operational performance.
Requirements:
- Bachelor's degree in business administration, marketing, management, finance, economics, or a related field (MBA or relevant professional certification is an added advantage).
- Minimum of 8 years' experience in sales, business development, commercial leadership, customer success, or growth management.
- Proven experience leading multiple commercial functions and managing B2B customer relationships.
- Experience in construction, construction technology (ConTech), real estate, procurement, supply chain, marketplace platforms, or FinTech is an advantage.
- Strong commercial, analytical, leadership, negotiation, stakeholder management, and business development skills.
- Proficiency in CRM systems, Microsoft Office Suite, business intelligence tools, and data-driven decision-making.
Core Competencies:
- Commercial Strategy & Business Growth
- Sales Leadership & Revenue Generation
- Customer Acquisition & Retention
- Account Management & Customer Success
- Business Development & Market Expansion
- Strategic Planning & Execution
- Leadership & Team Development
- Negotiation & Relationship Management
- Data Analysis & Performance Management
- Cross-functional Collaboration
- Financial & Commercial Acumen
- Problem Solving & Decision Making
Remuneration: NGN1,800,000 Monthly
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