D…
Junior Software Support Officer for Addis Ababa
Dashen Bank
Job Description
Junior Software Support Officer is responsible for providing day-to-day technical support, troubleshooting and root cause analysis of all reported problems related to core banking and interface applications.
Qualification:
- Bachelor’s Degree Information Technology or Computer Science or Information Systems Or Software Engineering or Related Field
- Relevant professional qualifications and certifications will have added advantage.
Experience:
- Minimum of two (2) years relevant experience
Behavioral Competencies:
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Functional/Technical Competencies:
- Proven experience in Core banking system, applications, and related products.
- Proven experience with systems planning, security principles, and general software management best practices.
- Excellent understanding of the organization’s goals and objectives.
- Knowledge of applicable data privacy practices and laws.
- Extensive experience in systems and storage capacity management, maintenance, forecasting and lifecycle planning focused on business requirements.
- Hands-on knowledge of configuration management tools.
- Experience in VMware virtualization design, build and administration.
- Experience with SQL administration and SQL toolsets.
How to Apply:
For application please follow the link: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1848&company=dashenbank
Apply Now ↗
{# Career advice — internal links into the editorial corpus.
related_articles is already computed by the view
(build_related_articles_for_job, never empty) but was
never rendered, so every job page passed ZERO link
equity to the publications. This is the highest-leverage
SEO/AEO internal-linking surface (thousands of job pages
× 3 descriptive-anchor links into the article cluster). #}
How well do you match?
Get an instant AI match score for this role — free, takes 3 minutes.
Tailor your CV for this role
The concierge rewrites your whole CV and writes a matching cover letter for this job — opens right here, nothing to paste.
Tailor My CV to This Job ✍️