Lead, Service Compliance & Governance

Why Airtel Africa?

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

About the Role:

The role is responsible for ensuring the organization's adherence to all relevant regulatory, contractual, and internal governance requirements. This role involves interpreting complex regulations, developing and implementing control frameworks, managing compliance risks. The Lead will also manage the User Assessment testing team and contribute to the overall governance structure of the SA&C function, ensuring robust compliance oversight and effective risk mitigation.

Expectations of the role is to provide tactical oversight and pragmatic management on compliance, guidance and advice to ensure the Organization’s operations, policies, process, standards, and services are conducted in compliance with the Organization’s and Regulator’s expectations. Gear all requirements & obligations in order to boost excellent Customer Experience.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Educational Qualifications

• Bachelor’s degree in law, Business Administration, Finance, or a related field.
• Master's Degree is an added advantage

Relevant Experience & Functional / Technical Skills

• Must have proven experience (7+ years) in a compliance, risk management, or internal audit role within the telecommunications or financial services industry, with a strong focus