Logistics Operations Supervisor

Responsibilities:

• Supervise daily logistics and freight operations.
• Coordinate import and export shipments from China to Nigeria.
• Manage express air freight, expedited shipping, and ocean freight operations.
• Track shipments and provide timely updates to customers.
• Liaise with overseas suppliers, freight forwarders, shipping lines, airlines, and clearing agents.
• Ensure accurate shipping documentation and customs compliance.
• Monitor shipment schedules and resolve operational challenges promptly.
• Supervise and support logistics coordinators, dispatch personnel, and customer service staff.
• Develop and improve operational processes to increase efficiency and reduce costs.
• Maintain operational records, shipment reports, and performance metrics.
• Ensure compliance with company policies, safety standards, and industry regulations.
• Handle customer complaints professionally and ensure prompt resolution.

Requirements:

• Minimum of an HND in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 2 years of experience in freight forwarding, import/export logistics, shipping, or supply chain operations.
• Strong knowledge of international shipping processes, particularly China-to-Nigeria trade routes.
• Experience with air freight, ocean freight, cargo consolidation, and customs documentation.
• Strong leadership, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and logistics management systems.
• Ability to manage multiple shipments and meet tight deadlines.
• Strong customer service and relationship management skills.
• High level of integrity, accountability, and attention to detail.
• Applicants residing in Agege, Ogba, Ikeja, Abule Egba, Iju, Ifako, Alimosho, or nearby areas are strongly preferred.

Preferred Requirements:

• Experience working with international suppliers.
• Knowledge of import documentation, HS codes, and customs procedures.
• Familiarity with cargo tracking systems and freight management platforms.
• Experience supervising logistics or operations teams.