Officer, Back Office Operations, EDC Fund Management Limited

JOB PURPOSE

• ▪    To assist the Asset Management Department in the management of the back office to ensure operational efficiency and avoidance of loss and growth of the business in a profitable and cost-effective manner. 
• ▪    To be responsible for the entire Asset Management back office Operational processes.   

JOB CONTEXT

• ▪    The role implies to be customer minded with abilities to address/escalate issues to the Head of Operations in the affiliate. 
• ▪    Candidate is expected to constantly be on top of operational issues in the Asset Management space and provide the needed information, reporting.  

KEY RESPONSIBILITIES

• ▪    Supervises the processing of various requests- subscriptions, redemptions, transfer request, etc.
• ▪    Resolving dealing-related enquiries by email and by telephone, supplying information relating to funds’ portfolios, prices, dealing procedures, markets
• ▪    Liaising with parties to the fund such as custodians, registrars, auditors
• ▪    Processing paperwork for trades and related activity 
• ▪    Supervises the Maintenance of subscribers’ register and investors files 
• ▪    Processing dividend/interest payments (if any)
• ▪    Ensuring compliance with anti-money laundering procedures
• ▪    Rendering of returns to regulators and relevant statutory bodies
• ▪    Carry out other duties that may be assigned from time to time.

KNOWLEDGE, SKILLS & EXPERIENCE

Experience & Qualifications  

• ▪    At least 3-5 years proven experience in Asset Management space
• ▪    Ability to implement procedures to ensure effectiveness and operational efficiency. 
• ▪    Customer focused & result oriented. 
• ▪    Good organizational and time management skills are highly desirable.
• ▪    Inclusive, flexible, savvy and sensitive to client culture/Customer excellence.
• ▪    First degrees in a quantitative field
• ▪    Professional qualification such as ACA, ACCA is desirable

Skills, Capabilities & Direct attributes

• ▪    Great team spirit and strong communication skills are required, in order to develop and maintain effective working relationships both externally and internally. 
• ▪    Result driven, excellent team player
• ▪    Empathizes and pays attention to details
• ▪    Proficiency in the use of Investment Management software applications
• ▪    Self-starter who can work on their own with minimal direct supervision
• ▪    Adopts a conscientious organized and logical approach to task completion
• ▪    Motivated by challenges and positive attitude towards work