OMF Financial Consultant (KwaMhlanga Phola Park)
Old Mutual
Job Description
for intro paragraphs and general text,
for section headers (Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). However the job description uses Responsibilities, subheaders, competencies. We need to map to . Also need to preserve all original content word-for-word, no rephrase. So we must keep the text exactly as given, but wrap paragraphs appropriately.
We need to identify sections:
- Introductory paragraphs: The first few
subheaders, competencies. We need to map to . Also need to preserve all original content word-for-word, no rephrase. So we must keep the text exactly as given, but wrap paragraphs appropriately.
We need to identify sections:
- Introductory paragraphs: The first few
. Also need to preserve all original content word-for-word, no rephrase. So we must keep the text exactly as given, but wrap paragraphs appropriately. We need to identify sections: - Introductory paragraphs: The first few
with "Let's Write Africa's Story Together!" and "Old Mutual is a firm believer...". Those are likely intro. Also maybe the paragraph "Provides advice on a specific range of products..." is part of job description but not a header. It's a
after some empty paragraphs. We need to keep all content. We need to produce HTML with
for each paragraph, and
for section headers. The sections present: "Responsibilities" (h1). Should be . Then each responsibility subheading (Customer Service, Solutions Analysis, etc.) are h2 in source; we need to convert to as well? The rule says use for section headers (e.g. Responsibilities, Qualifications...). It doesn't specify sub-section headers, but likely any header should be . However we must preserve content word-for-word, but we can change tags. So we will replace with , with , with maybe as well? But they are competencies, not section headers. The rule says use for section headers (e.g. Responsibilities, Qualifications...). So maybe we treat each as a section header (like "Customer Service") and convert to . The tags for competencies maybe not needed as section headers; they are list items? Actually they are separate lines with tags but no content after them (empty). The content "Balances Stakeholders" etc. are after tags, but they appear as separate lines with then text. Actually the source shows:
as well? The rule says use for section headers (e.g. Responsibilities, Qualifications...). It doesn't specify sub-section headers, but likely any header should be . However we must preserve content word-for-word, but we can change tags. So we will replace with , with , with maybe as well? But they are competencies, not section headers. The rule says use for section headers (e.g. Responsibilities, Qualifications...). So maybe we treat each as a section header (like "Customer Service") and convert to . The tags for competencies maybe not needed as section headers; they are list items? Actually they are separate lines with tags but no content after them (empty). The content "Balances Stakeholders" etc. are after tags, but they appear as separate lines with then text. Actually the source shows:
. However we must preserve content word-for-word, but we can change tags. So we will replace with , with , with maybe as well? But they are competencies, not section headers. The rule says use for section headers (e.g. Responsibilities, Qualifications...). So maybe we treat each as a section header (like "Customer Service") and convert to . The tags for competencies maybe not needed as section headers; they are list items? Actually they are separate lines with tags but no content after them (empty). The content "Balances Stakeholders" etc. are after tags, but they appear as separate lines with then text. Actually the source shows:
, with , with maybe as well? But they are competencies, not section headers. The rule says use for section headers (e.g. Responsibilities, Qualifications...). So maybe we treat each as a section header (like "Customer Service") and convert to . The tags for competencies maybe not needed as section headers; they are list items? Actually they are separate lines with tags but no content after them (empty). The content "Balances Stakeholders" etc. are after tags, but they appear as separate lines with then text. Actually the source shows:
, with maybe as well? But they are competencies, not section headers. The rule says use for section headers (e.g. Responsibilities, Qualifications...). So maybe we treat each as a section header (like "Customer Service") and convert to . The tags for competencies maybe not needed as section headers; they are list items? Actually they are separate lines with tags but no content after them (empty). The content "Balances Stakeholders" etc. are after tags, but they appear as separate lines with then text. Actually the source shows:
as well? But they are competencies, not section headers. The rule says use for section headers (e.g. Responsibilities, Qualifications...). So maybe we treat each as a section header (like "Customer Service") and convert to . The tags for competencies maybe not needed as section headers; they are list items? Actually they are separate lines with tags but no content after them (empty). The content "Balances Stakeholders" etc. are after tags, but they appear as separate lines with then text. Actually the source shows:
as a section header (like "Customer Service") and convert to . The tags for competencies maybe not needed as section headers; they are list items? Actually they are separate lines with tags but no content after them (empty). The content "Balances Stakeholders" etc. are after tags, but they appear as separate lines with then text. Actually the source shows:
tags for competencies maybe not needed as section headers; they are list items? Actually they are separate lines with tags but no content after them (empty). The content "Balances Stakeholders" etc. are after tags, but they appear as separate lines with then text. Actually the source shows:
tags, but they appear as separate lines with then text. Actually the source shows:
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Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.Responsibilities
Customer Service
Carry out standard customer service activities and handle simple customer inquiries.
Solutions Analysis
Assess compliance with established standards and protocols for routine inquiries.
Receiving Visitors
Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call.
Customer Needs Clarification
Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Customer Relationship Development / Prospecting
Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints.
Operational Compliance
Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Business Development
Carry out routine business development support tasks and assist others by following established procedures.
Sales Opportunities Creation
Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Data Exploration
Select appropriate data from information provided by others and input that data into spreadsheets or standard formats.
Network of Influence
Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
na
Skills
Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Evaluating Information, Identifying Customer Needs, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer RelationshipsCompetencies
Balances StakeholdersBuilds NetworksCommunicates EffectivelyCustomer FocusEnsures AccountabilityInstills TrustInterpersonal SavvyManages ComplexityEducation
NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent (Required)Closing Date
12 September 2026 , 23:59The appointment will be made from the designated
The Old Mutual Story!
We need to parse all content. Let's parse step by step. First lines:Let's Write Africa's Story Together!
That's a paragraph with bold text. We need to wrap in. The content is "Let's Write Africa's Story Together!" (the apostrophe is escaped). Keep as is. Next paragraph:
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
That's a paragraph with text. Keep as is. Then three emptytags (class=inherit). We need to keep them as
tags (empty). The rule says use
for introductory paragraphs and general text. So we keep them. Next:
(empty). Keep as. Then
again. Then again. ThenJob Description
-> This is a header. Should beJob Description
. But we need to preserve content word-for-word. The text inside is "Job Description". So we need to outputJob Description
. However the rule says use for section headers (e.g. Responsibilities, Qualifications...). "Responsibilities" is a header; "Job Description" maybe also a header. We'll treat it as .
Next:
(empty). Keep.
Then again.
Then (empty). Keep.
Then the paragraph: "Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts." This is a paragraph, keep as . Then
. Then . ThenResponsibilities
. We need to convert toResponsibilities
. Keep content exactly "Responsibilities". SoResponsibilities
. Then (empty). We need to convert to (maybe). But it's empty; maybe we ignore empty headers? The rule: use for section headers. If there's an empty header, maybe we still create but with no text. But that would be weird. However we must: The source has tags for each responsibility. We need to convert them to . So we will replace each with . Also tags for competencies should be converted to as well? The rule says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Competencies are not listed as examples, but they: The tags are for competencies, which are not explicitly listed as section headers, but they are headings. The rule says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Competencies are not listed as examples, but they are still section headers. I'd assume we should treat them as section headers and use . However the rule says "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". The competencies are not listed, but they are still section headers. However the rule may imply that only those specific headers should be , but any other header should be something else? The rule is ambiguous. But to be safe, we can treat any header (h1, h2, h3) as . So we will convert all h1, h2, h3 to h4.
Thus:
- Responsibilities
-> Responsibilities
Customer Service
-> Customer Service
becomes Customer Service
(but we need to change tag to and keep text). So Customer Service? Actually we need to keep the text "Customer Service". So we will output Customer Service
.
Similarly for each h2: Solutions Analysis, Receiving Visitors, Customer Relationship Management (CRM) Data, Customer Needs Clarification, Customer Relationship Development / Prospecting, Operational Compliance, Business Development, Sales Opportunities Creation, Data Exploration, Network of Influence. All these are h2, convert to h4.
Then after responsibilities, there is a
with "na". That's probably a stray. Keep as
na
.
Then (empty). Keep.
Then Skills
-> This is a header. Should be Skills
. Keep content "Skills". So Skills
.
Then (empty). Keep as .
Then
(empty). Keep.
Then Competencies
-> Competencies
.
Then the list of competencies: each line is ... then text. For example:
Competencies
... then ... then then Competencies
... then ... then then Competencies
... then ... then then Competencies
... then ... then then Competencies
but with no text. But that would be weird. However we must: The source has tags for each responsibility. We need to convert them to . So we will replace each with . Also tags for competencies should be converted to as well? The rule says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Competencies are not listed as examples, but they: The tags are for competencies, which are not explicitly listed as section headers, but they are headings. The rule says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Competencies are not listed as examples, but they are still section headers. I'd assume we should treat them as section headers and use . However the rule says "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". The competencies are not listed, but they are still section headers. However the rule may imply that only those specific headers should be , but any other header should be something else? The rule is ambiguous. But to be safe, we can treat any header (h1, h2, h3) as . So we will convert all h1, h2, h3 to h4.
Thus:
- Responsibilities
-> Responsibilities
Customer Service
-> Customer Service
becomes Customer Service
(but we need to change tag to and keep text). So Customer Service? Actually we need to keep the text "Customer Service". So we will output Customer Service
.
Similarly for each h2: Solutions Analysis, Receiving Visitors, Customer Relationship Management (CRM) Data, Customer Needs Clarification, Customer Relationship Development / Prospecting, Operational Compliance, Business Development, Sales Opportunities Creation, Data Exploration, Network of Influence. All these are h2, convert to h4.
Then after responsibilities, there is a
with "na". That's probably a stray. Keep as
na
.
Then (empty). Keep.
Then Skills
-> This is a header. Should be Skills
. Keep content "Skills". So Skills
.
Then (empty). Keep as .
Then
(empty). Keep.
Then Competencies
-> Competencies
.
Then the list of competencies: each line is ... then text. For example:
Competencies
... then ... then then Competencies
... then ... then then Competencies
... then ... then then Competencies
... then ... then then Competencies
tags for each responsibility. We need to convert them to . So we will replace each with . Also tags for competencies should be converted to as well? The rule says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Competencies are not listed as examples, but they: The tags are for competencies, which are not explicitly listed as section headers, but they are headings. The rule says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Competencies are not listed as examples, but they are still section headers. I'd assume we should treat them as section headers and use . However the rule says "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". The competencies are not listed, but they are still section headers. However the rule may imply that only those specific headers should be , but any other header should be something else? The rule is ambiguous. But to be safe, we can treat any header (h1, h2, h3) as . So we will convert all h1, h2, h3 to h4.
Thus:
- Responsibilities
-> Responsibilities
Customer Service
-> Customer Service
becomes Customer Service
(but we need to change tag to with . Also tags for competencies should be converted to as well? The rule says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Competencies are not listed as examples, but they: The tags are for competencies, which are not explicitly listed as section headers, but they are headings. The rule says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Competencies are not listed as examples, but they are still section headers. I'd assume we should treat them as section headers and use . However the rule says "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". The competencies are not listed, but they are still section headers. However the rule may imply that only those specific headers should be , but any other header should be something else? The rule is ambiguous. But to be safe, we can treat any header (h1, h2, h3) as . So we will convert all h1, h2, h3 to h4.
Thus:
- Responsibilities
-> Responsibilities
Customer Service
-> Customer Service
becomes tags for competencies should be converted to as well? The rule says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Competencies are not listed as examples, but they: The tags are for competencies, which are not explicitly listed as section headers, but they are headings. The rule says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Competencies are not listed as examples, but they are still section headers. I'd assume we should treat them as section headers and use . However the rule says "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". The competencies are not listed, but they are still section headers. However the rule may imply that only those specific headers should be , but any other header should be something else? The rule is ambiguous. But to be safe, we can treat any header (h1, h2, h3) as . So we will convert all h1, h2, h3 to h4.
Thus:
- Responsibilities
-> Responsibilities
Customer Service
-> Customer Service
for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Competencies are not listed as examples, but they: The tags are for competencies, which are not explicitly listed as section headers, but they are headings. The rule says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Competencies are not listed as examples, but they are still section headers. I'd assume we should treat them as section headers and use . However the rule says "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". The competencies are not listed, but they are still section headers. However the rule may imply that only those specific headers should be , but any other header should be something else? The rule is ambiguous. But to be safe, we can treat any header (h1, h2, h3) as . So we will convert all h1, h2, h3 to h4.
Thus:
- Responsibilities
-> Responsibilities
Customer Service
-> Customer Service
tags are for competencies, which are not explicitly listed as section headers, but they are headings. The rule says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Competencies are not listed as examples, but they are still section headers. I'd assume we should treat them as section headers and use . However the rule says "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". The competencies are not listed, but they are still section headers. However the rule may imply that only those specific headers should be , but any other header should be something else? The rule is ambiguous. But to be safe, we can treat any header (h1, h2, h3) as . So we will convert all h1, h2, h3 to h4.
Thus:
- Responsibilities
-> Responsibilities
Customer Service
-> Customer Service
. However the rule says "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". The competencies are not listed, but they are still section headers. However the rule may imply that only those specific headers should be , but any other header should be something else? The rule is ambiguous. But to be safe, we can treat any header (h1, h2, h3) as . So we will convert all h1, h2, h3 to h4.
Thus:
- Responsibilities
-> Responsibilities
Customer Service
-> Customer Service
, but any other header should be something else? The rule is ambiguous. But to be safe, we can treat any header (h1, h2, h3) as . So we will convert all h1, h2, h3 to h4.
Thus:
- Responsibilities
-> Responsibilities
Customer Service
-> Customer Service
Responsibilities
->Responsibilities
Customer Service
->Customer Service
Customer Service
and keep text). So Customer Service? Actually we need to keep the text "Customer Service". So we will output Customer Service
.
Similarly for each h2: Solutions Analysis, Receiving Visitors, Customer Relationship Management (CRM) Data, Customer Needs Clarification, Customer Relationship Development / Prospecting, Operational Compliance, Business Development, Sales Opportunities Creation, Data Exploration, Network of Influence. All these are h2, convert to h4.
Then after responsibilities, there is a
Customer Service
. Similarly for each h2: Solutions Analysis, Receiving Visitors, Customer Relationship Management (CRM) Data, Customer Needs Clarification, Customer Relationship Development / Prospecting, Operational Compliance, Business Development, Sales Opportunities Creation, Data Exploration, Network of Influence. All these are h2, convert to h4. Then after responsibilities, there is awith "na". That's probably a stray. Keep as
na
. Then (empty). Keep. ThenSkills
-> This is a header. Should beSkills
. Keep content "Skills". SoSkills
. Then. Then
(empty). Keep. ThenCompetencies
->Competencies
. Then the list of competencies: each line is... then text. For example:
Competencies
... then ... then thenCompetencies
... then ... then thenCompetencies
... then ... then thenCompetencies
... then ... then thenCompetencies