Senior Manager - Analytics and Insight.Enterprise Business NG

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<b>Reports To:</b> Chief Enterprise Business Officer - CEBO
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<b>Division</b>: Enterprise Business
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<b>Mission:</b>
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<li>Oversee the development and management of EB data strategy, ensuring that strategic, marketing and operational decision-making is supported by accurate, efficient and effective business and market relevant insights.</li>
<li>Ensure adherence to policies and procedures that monitor and support EB business performance management</li>
<li>To help shape the strategy for data extraction, interpretation and governance.</li>
<li>To distill and provide deep understanding of customer needs and aspirations to enable MTN Nigeria engage more closely with its customers.</li>
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<b>Description:</b>
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<li>Provide strategic direction on Enterprise Business planning and pricing analysis</li>
<li>Ensure relevant business rules are applied in the budget process and forecasting scenarios for Enterprise Business performance</li>
<li>Manage the performance measurement and monitoring of EB propositions / promotion / activity to ensure that it adheres to EB business plan and provide feedback to senior management as requested.&nbsp;&nbsp;</li>
<li>Develop competitive pricing strategies for MTN Business product plans, solutions and value propositions</li>
<li>Determine and manage the development of new insight generation capabilities to enhance deployment of solutions and services in all Enterprise Segments (across both Corporate and SME segments)</li>
<li>Develop and execute Market insight and Lead generation strategies through research, relevant partnerships and channels</li>
<li>Manage business case development and analysis</li>
<li>Review feasibility assumptions used versus actual behavior in market after launch of product, promotion or activity.</li>
<li>Provide strategic direction and oversight on business performance reporting metrics (subscriber, revenue, margins, churn) of all EB solutions and services across all key segments</li>
<li>Provide analysis and insight to Management in areas of Client acquisition, analytics, churn management, revenue enhancement, margins, pricing and customer data knowledge management</li>
<li>Define and manage Enterprise Segment customer lifecycle management (CLM) framework in conjunction with the Segment Managers</li>
<li>Lead the development of data points for comprehensive reportage of EB activities, from lead generation, sales analytics, client relationship management and collections</li>
<li>Responsible for end-to-end reporting of all EB activities</li>
<li>Ensure integrity of EB financial modeling for key projects and propositions.</li>
<li>Manage process for Enterprise segment Competitor knowledge, monitoring and analysis&nbsp;</li>
<li>Ensure quality assurance for all business plans, pricing analysis and data generated for reporting</li>
<li>Review and assess competitive price reactions scenarios</li>
<li>Ensure Just-In-Time and accurate commission pay-out to direct sales team and channel/Technology partners</li>
<li>Manage ad hoc projects as directed by CEBO</li>
<li>Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.</li>
<li>Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.</li>
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<b>Education:</b>
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<li>First degree in Accounting, Finance, Economics or related discipline&nbsp;</li>
<li>A master’s degree, preferably an MBA will be an advantage</li>
<li>Fluent in English and language of country preferable Fluent in English and language of country preferable</li>
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<b>Experience:</b>
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9 – 17 years’ work experience which includes:
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<li>Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry&nbsp;</li>
<li>Worked across diverse cultures and geographies advantageous</li>
<li>3 years in reporting business performance and financial analysis</li>
<li>3 years’ experience in business analytics and market insight.</li>
<li>Experience in business development&nbsp;</li>
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