Job Description
- Welcome and greet guests as they arrive
- Check tickets, invitations, wristbands, or guest lists when required
- Direct guests to entrances, seating areas, restrooms, registration points, and other event locations
- Assist guests with finding their seats
- Help manage queues and guest movement
- Distribute programs, badges, gift bags, or other event materials
- Answer basic guest questions and provide assistance when needed
- Help keep event areas organized and presentable
- Follow instructions from Shift Supervisors
- Report guest complaints, safety concerns, or other problems to a supervisor
- Friendly and comfortable speaking with guests
- Available to work evenings, weekends, and event-based schedules when required
- Good communication skills
- Able to follow instructions carefully
- Punctual and dependable
- Professional appearance and behavior
- Able to stand and walk for several hours
- Previous event or customer service experience is helpful, but not required
- Minimum of SHS
- Previous experience in ushering, hospitality, customer service, promotions, or events is an advantage, but not required
- Willing to work evenings, weekends, and holidays when required
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