Ward Hostess

About Us

Fedics in search for a Wardhostess who works individually on patient wards. The hostess will serve breakfast, lunch, supper and snacks in a very busy, fast paced environment. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs.

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Duties & Responsibilities

• Ensure patients have ice water available at all times.
• Keep urns full and switched on at all times.
• Serve patients tea/coffee and alternative snacks.
• Complete menu cards accurately according to each patient's choice.
• Return menu cards to the kitchen as soon as possible.
• Update diet lists before each meal service.
• Report diet alterations immediately.
• Transport trolleys between the kitchen and wards in an orderly manner and return them after service.
• Check that all trays are complete before serving them to patients.
• Ensure no incomplete trays are served.
• Remove meal trays immediately once patients have finished eating.
• Wash cutlery after every meal.
• Maintain strict control over ward cutlery.
• Serve cutlery in cutlery bags at all times.
• Lock away cutlery when not in use.
• Keep the ward kitchen neat and tidy at all times.
• Do not leave trays in the ward kitchen after meals.
• Return used trays to the kitchen immediately.
• Maintain a neat, clean, and professional appearance at all times.
• Wear full uniform and adhere to company standards.
• Provide private patients with: The morning newspaper of their choice. Refreshments for one direct family member visiting. Healthwise chocolate with evening tea or coffee. The option to order from the à la carte menu.

Skills and Competencies

• Ability to work in a pressurised environment.
• Good communication skills at all levels.
• Knowledge of hygiene and quality standards.
• Well-presented, neat, and professional.
• Motivated self-starter.
• Able to work with minimal supervision.
• Flexible regarding working hours, including weekends and public holidays.
• Able to work in a 7-day operational environment.

Qualifications

• Qualifications: Matric
• Previous experience in a hospital environment would be advantageous.